Hard Pot Quality

Prompt Delivery and professional packaging

Because of our long-standing partnership in a long-standing partnership with UPS, FedEx, DHL as well as a range of other world-class carriers, we are able to offer various shipping options. Our warehouse staff are highly trained and will pack your products in accordance with our exact and accurate specifications. Prior to shipping your items will be carefully inspected and secured. Each day, we ship to thousands of customers across different countries. This shows our commitment to be the largest online retailer on the planet. Both Europe as well as the USA have distribution and warehouse centers.

Note: Orders containing more than one item are assigned a specific processing period dependent on the particular item.

Prior to shipment, we inspect the ordered items carefully before shipping. The majority of orders are delivered within 48 hours. Expected delivery time is between 3-7 days.

Returns

The inventory is constantly changing and we are unable to completely manage it due to the fact that multiple parties are involved, which includes our warehouse and factory. The actual inventory may fluctuate at any time. Please be aware it's possible your order could be unable to fill when you have placed the order.

Our policy is for 30 days. If thirty days have passed after you bought your item, we cannot provide a refund or exchange.

In order to be eligible for a refund your item must be in good condition and in the same state as when you received it in. The item must be in the original packaging.